A WhatsApp booking is a reservation made and confirmed in writing through a WhatsApp thread with the office, which normally replies within about ten minutes.
The house takes bookings by message rather than by call. WhatsApp is the main channel and Telegram is also available; both keep a written record that the client and the office can refer back to, which matters when a booking involves an address, a time, a deposit and a room number. The contact details for the booking line appear on the booking page.
A useful first message carries four things: the date and time wanted, the length from the ladder, the area or hotel district, and whether a particular therapist or technique is requested. The office usually answers within about ten minutes, around the clock. It says whether the therapist you named is free at that hour, points you back to the profiles if you have not chosen yet, and states the price.
If the booking carries a deposit, the office states the amount in that same thread when it accepts, and sends the payment details there too. That is the only place those details come from. A message from any other number, account or address asking for money on the house's behalf is not from the office and should not be paid. Once the deposit has settled, the booking is confirmed and she sets out.
A written confirmation fixes the details that go wrong on a phone call: the spelling of a hotel, a room number, whether the session is ninety minutes or two hours. It also gives the client a record of what was agreed, including the deposit and the balance due on arrival. For the therapist, a clear written booking is part of what she weighs before she takes it, and it is part of why false bookings are rare.
Clients who prefer discretion can keep the thread brief; the office does not need a life story, only enough to arrange the visit. A step-by-step version of the process, with a sample message, is in the how-to-book guide, and the arrival window entry explains what happens after confirmation.